Testimonials

  • HELLO, I JUST WANT TO LET EVERYONE KNOW THAT YOUR TECH SUPPORT IS JUST FANTASTIC! I RECEIVED MY HELP FROM PHIL AND HE WAS JUST GREAT. HE HELPED ME RESOLVE SOME ISSUES WITH MY CYBERTRON COMPUTER AND LET ME TELL YOU, HE WAS PATIENT AND VERY UNDERSTANDING. HE ANSWERED ALL MY QUESTIONS CORRECTLY AND HE MADE ME FEEL SO COMFORTABLE WITH TALKING TO HIM AND FIXING MY COMPUTER. I CAN'T THANK HIM ENOUGH TO LET HIM KNOW HOW MUCH HE TRULY HELPED ME. THANK YOU PHIL!!!!
    -Yalandriea
  • I just want to express my appreciation for the service I received from your company, and Shadi Marcos, who helped me order the proper computer items. He was very knowlegable and helpful in making suggestions to me. Your prices were very good and I will be back for more computer items in the future. The shipping carton was packed solidly and all necessary disks, paperwork, etc. were enclosed. I installed the drive, DDR, etc. and it's running perfectly. Thank you for a pleasant experience doing business with a company that puts out the added effort to please the customer. Thanx again, Mercedes, TX
    -Wayne Golden
  • I don't usually write testimonials praising good service, as good service should be the norm (although, seldom is), however the service I received from Sahdi Marcos deserves recognition.

    A couple of days after ordering a custom AMD XP computer system (about which Mr. Marcos was very accommodating) I called back to request a different operating system. It turns out the system had already been built and was on the delivery truck to UPS. Shadi asked the driver to hold the shipment and bring it back for reconfiguration, The operating system was swapped out and the system reshipped within a day!

    I was not charged for my imposition and all billing adjustments were correctly executed and included with the order. It is a pleasure to find a company where customer service has real meaning. The computer system is also exactly as advertised and fired up, right out of the box, with no problems.

    I look forward to doing business with you again and will recommend CybertronPC to anyone looking for computers or components.
    -Dave Pratt
  • I apologize for not replying to the Email sooner. I'd like to say that technical support is terrific. I d also like to ask if there are any other drivers needed other than the soundcard driver and the on-board LAN? I've noticed that the other On-board drivers are for 32-bit. What does that mean? Should I use them also? I have Windows XP, that's all I know.
    -Robert
  • I was so impressed by the quality of the service as well as the speed of the delivery that I almost decided to keep the board... but after reading about it on the net, I decided that it's not the right one for my needs.. but I'm sure that I will be ordering from you again !!
    -SM
  • I have had my Model# PCTBE2 computer for the better part of two weeks now and I wanted to let you folks know how pleased with your product and service. I am truly glad that through the ZD Net shopping guide.

    You offered exactly what I wanted and at a very fair price. Rest assured that if any of my friends are in the market for new computers or updates I will attempt to steer them your way.

    Thanks again, - A satisfied customer...
    -Michael Jenkins
  • Just wanted to pass along how satisfied I am with both PCs. The server, which runs 5 channels of audio, is screaming fast (in fact, it may be a little overpowered!), and the desktop handles all of our audio editing needs without hesitation. But really, it would not have even been possible without the great customer service that I received from you and the tech support department.
    Adam J. Hazell
    President / Director of Music Programming Operations
    CruiseCast Radio Systems, LLC
    -Adam J. Hazell
  • Just a quick note to offer my gratitude and commendation for the work Mel put in on my unusual case. He was attentive and thorough without being condescending. He was patient and took a methodical approach to solving the problem. Mel made a good impression for Cybertron and deserves recognition for a job well done. Thanks.
    -John A. Hinz

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