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Testimonials

  • I am a former employee of Greater Media Detroit's engineering department. We ordered numerous rack-mount servers for our stations and I had the honor of setting them up. I was very impressed with how easy it was to set them up. Since then I have fallen in love with your systems. I am still in contact with my former co-workers and they still talk about how reliable your computers are. Especially
    -Chris Buckland
    Greater Media Detroit
  • I just wanted to write in and let you know how great I think your desktop product is. It it fast, well built, with the latest gear, and great looking too. I researched a lot of other brands and places before I decided on the cybertron. You had the best price for the latest and greatest equipment. Not to mention your list of options is incredible. I will definitely be recommending you to everyone I know and consider you first on the list next time I go to buy a computer or any other computer equipment for that matter. Awesome product at a great price, keep it up! Also your shipping is AMAZING. I placed my special order on Sunday evening and you had it build and shipped right to my door by Wednesday afternoon. And I'm in Alaska! A really, really satisfied customer,
    -Tyler Awad
  • I would like to commend your tech support team for the friendly and helpful support they are giving me. I am 75 and have worked with computers for 20 yrs or so starting with the old Sinclair thru the commadore,win 3.1 etc. In the coarse of those 20 yrs I have probably dealt with tech support of every computer and hardware mfg. on the market.That support has varied from none to poor to totally incompetent. I believe I am well qualified to evaluate tech support. I say without a doubt ,the Cybertron tech support is the best I have had. The team is trully exceptional in the tech support world.!! I'm glad I have a Cybertron computer! Keep up the good work. Many thanks
    -Al Neely
    Colonel USArmy Special Forces
    (Green Beret) (ret) 26 yrs
  • Thank you Cybertron for building me an awesome computer. I am blown away at how fast this system is. The computer booted up perfectly and everything that I had set up on my old computer worked. I want to say thanks to James for helping me out when I called tech support. He answered my questions and didn't answer me like I was an idiot. And to top it off he was an American and spoke ENGLISH. I want to say to those of you who are looking for a quality build and affordable then look no further than here because this company is the real deal. This computer by far is the best one I have purchased. I will never buy from the big boys again. P.S. I hope to get a computer game to see what this bad boy will do!
    -Joseph Knoeferl
  • Well, finally, my machine is up and running! You, however, have definitely restored my confidence in customer service. You certainly went above and beyond and I thank you very much. I told my husband that because of you, I would not hesitate to buy another Cybertron, not to mention that it has been a great machine. While I was hunting the business card of the guy that installed my second hard drive, I just happened to see one of those little CDs in the album that I keep my system software in. Guess what, it was the CD with drivers and utility software for the controller card. Yayyyyyy!!! Once I had it installed everything else took care of itself. Thanks again, I hope your day has been a great one!
    -Carole
  • So I spent weeks trying to find a capable build company to order 2 high end gaming systems. Some days I felt fried after hours of internet surfing and phone conversations. I went through the wasteland of IbuyPower and CyberPower and distributors like Tiger and Newegg some I could hardly understand and all with no commitment to in stock components availability or delivery time to get the systems. Dell which would not build the system I wanted was like speaking to a robot speaking from a script and stated long lead times. I searched and searched but could not find the quality, care and build I wanted. Finally I found Cybertron, hallelujah! I spoke with Dick Graham in Sales who cared about my hard earned dollars being spent, gave me instant information on what components were in stock and gave me target date for delivery that was reasonable and get this….a commitment. He stayed with me throughout build with updates….Came through on every commitment, met the delivery date and answered all and any buyer questions I needed around additional capacity and system specs. A BIG thanks to Dick! On receiving the systems a few cables shook loose but tech Support (Will and James) were immediately available, ready and willing to take all the time necessary to get resolution and an answer any questions. And Oh my God an understandable, intelligent American voice! I have 20 years+ in the IT arena and it was so nice to talk to someone that I was not telling them their job or technical knowledge. All the support you could ever need with the assurance that Cybertron is there if any concerns arise in the future. If any feedback I wish support can be available on the weekends in case problems arise. All in all I finally felt like the hard earned money spent was worth the quality given, genuine interest in my need and care from both sales and service support given. Keep it UP Cybertron!!! You have a lifetime PC customer Here! Thanks, Don
    -Don Lorenzetti
  • Dear Cybertron, I recently ordered a custom computer two weeks ago. I really liked the fact that Cybertron offered computer configurations that in-store and large direct computer retailers didn't offer. I ordered my computer on Monday and received it on Friday at 10:00 AM. When I opened the box was surprised by the nice mid-tower case that had four five and a quarter bays and two front side USB ports. The system was made exactly as ordered. Everything on the system worked perfectly and I had no problem installing a couple of Linux distributions on the box. Cybertron customer service people are very friendly and helpful. Cybertron will be the only computer retailer that I will purchase from in the future. Sincerely,
    -Marland Dunn
  • Just wanted to let you know that I called into your help desk this morning with an issue on a brand new system. Jason was the support Tech that helped me, and he did a great job. I've been in this industry for over 20 years and even worked for Compaq as a field services manager, and I do believe that today's experience has to be rated among the top that I've ever had. Please, pass on my Pat on the Back for Jason. This is the first system I've purchased from your company. I'm very pleased with the system, but more important I'm very pleased with your tech support. Great customer relations skills are not always easy to find, especially in today's market. KUDO's to your team.
    -Les Taylor

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