Testimonials

  • Hi Jeremiah, I don't have Phil's e-mail or I d send this to him, too. Please pass it along for me! (and pass it on to your manager as well -- I want your employers to know you're doing a great job). Thank you both for excellent support and customer service this past week -- for efforts above and beyond the call of duty, and just general being-thereness. :) You guys are great. I thought you might like to know (Phil was along for some of this) that when I finally had a working copy of Windows XP I was able to go in and, using Partition Magic, reactivate the old WinXP drive so I could look at it and copy files to a safe place. Then when I went back and booted, it showed both Win XP partitions, the one I d just re-installed, and the original (the good one), and would boot off either. Win 98 was not showing, but I used the Boot Magic rescue disk (which I originally thought wouldn't work, but it did) to find the Win 98 drive and boot from it. Once I was back in Win 98 I reactivated Boot Magic and now everything works just the way it's supposed to. I am ecstatic. I am glad to have the XP SP2 disk as insurance in case I have another disaster, and even though we never needed the diagnostics CD, I have it now so am ready there as well. And I've learned a few more invaluable lessons about this monster. :) So I'm happy. (I shouldn't call it a monster -- I love my Cybertron -- but it's big, it's awesome -- yeah, it's a monster. :) ). Thanks again, guys. Take it easy, and hopefully I won't have to talk to you again for awhile (much as I enjoy it). Sincerely,
    -Marae Price
  • Dear Cybertron, I recently ordered a custom computer two weeks ago. I really liked the fact that Cybertron offered computer configurations that in-store and large direct computer retailers didn't offer. I ordered my computer on Monday and received it on Friday at 10:00 AM. When I opened the box was surprised by the nice mid-tower case that had four five and a quarter bays and two front side USB ports. The system was made exactly as ordered. Everything on the system worked perfectly and I had no problem installing a couple of Linux distributions on the box. Cybertron customer service people are very friendly and helpful. Cybertron will be the only computer retailer that I will purchase from in the future. Sincerely,
    -Marland Dunn
  • Dear Cybertron - I am extremely happy with my new notebook. I am going to tell everyone. I own three Dells and wanted something new and different. I am so excited my notebooks sleek new look is trendy, and the unbelievable customer service from Amad! Thanks so much....your wonderful
    -Wayne Wescott
  • Just to let you know, buying this from you has been an exceptional experience. Great service on the order. Great sales service with my questions and I have no idea how your hardware support is, because I haven't needed it! This barebones went together easier than any fully built I've set up - over 30 systems - from every major manufacturer. Good job.
    -Mike Calcaterra
  • Well, finally, my machine is up and running! You, however, have definitely restored my confidence in customer service. You certainly went above and beyond and I thank you very much. I told my husband that because of you, I would not hesitate to buy another Cybertron, not to mention that it has been a great machine. While I was hunting the business card of the guy that installed my second hard drive, I just happened to see one of those little CDs in the album that I keep my system software in. Guess what, it was the CD with drivers and utility software for the controller card. Yayyyyyy!!! Once I had it installed everything else took care of itself. Thanks again, I hope your day has been a great one!
    -Carole
  • I just want to say Thank You for the Great phone customer support. It is so nice to talk to a “real american” in the USA for help and not someone in India, South America, Phillipins, etc. I think you get the idea. Hats off to you as a company for that. You will be my PC supplier from now on as long as you keep that kind of support. I will also try to help your sales by telling everyone I know about this. It is very nice . Thanks again !!!
    -Kevin Conger
  • I want to thank you for your help the virus scan worked! I don't know what I would do without you! Thanks a Bunch
    -Hope Wagner
  • Just wanted to mention I got my computer from you, and it has been just great. I am using it now. The quality of the computer is excellent, the customer service was superb, and the shipping was quick. When it comes time for a new one in the next couple years, I will think of Cybertron. Thanks!
    -Donna Schindler
    Roswell, GA

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