Testimonials

  • HELLO, I JUST WANT TO LET EVERYONE KNOW THAT YOUR TECH SUPPORT IS JUST FANTASTIC! I RECEIVED MY HELP FROM PHIL AND HE WAS JUST GREAT. HE HELPED ME RESOLVE SOME ISSUES WITH MY CYBERTRON COMPUTER AND LET ME TELL YOU, HE WAS PATIENT AND VERY UNDERSTANDING. HE ANSWERED ALL MY QUESTIONS CORRECTLY AND HE MADE ME FEEL SO COMFORTABLE WITH TALKING TO HIM AND FIXING MY COMPUTER. I CAN'T THANK HIM ENOUGH TO LET HIM KNOW HOW MUCH HE TRULY HELPED ME. THANK YOU PHIL!!!!
    -Yalandriea
  • To whom it may concern, This is the first PC that I have purchased through Cybertron PC and I can say that the experience has exceeded my expectations. They components are high quality and the technical support has been amazing. Dollar for dollar they blow away the competition. I have only had the system running for a couple of days, so I cannot provide a long-range review; but so far this system has performed flawlessly. Extremely Satisfied customer
    -Gregg Sansom
  • Dear Cybertron - I am extremely happy with my new notebook. I am going to tell everyone. I own three Dells and wanted something new and different. I am so excited my notebooks sleek new look is trendy, and the unbelievable customer service from Amad! Thanks so much....your wonderful
    -Wayne Wescott
  • I just want to let all the folks at the tech support know that you are doing a fantastic job. You are always courteous and go the extra mile to help. I have never seen this level of service in any company before and I will highly recommend Cybertron computers to everyone that is interested in the purchase of a new computer. I have the Vortex I purchased May of 2008 and am more than satisfied with it. Thank all of you
    -Thomas Fuls
  • Well, finally, my machine is up and running! You, however, have definitely restored my confidence in customer service. You certainly went above and beyond and I thank you very much. I told my husband that because of you, I would not hesitate to buy another Cybertron, not to mention that it has been a great machine. While I was hunting the business card of the guy that installed my second hard drive, I just happened to see one of those little CDs in the album that I keep my system software in. Guess what, it was the CD with drivers and utility software for the controller card. Yayyyyyy!!! Once I had it installed everything else took care of itself. Thanks again, I hope your day has been a great one!
    -Carole
  • I don't usually write testimonials praising good service, as good service should be the norm (although, seldom is), however the service I received from Sahdi Marcos deserves recognition.

    A couple of days after ordering a custom AMD XP computer system (about which Mr. Marcos was very accommodating) I called back to request a different operating system. It turns out the system had already been built and was on the delivery truck to UPS. Shadi asked the driver to hold the shipment and bring it back for reconfiguration, The operating system was swapped out and the system reshipped within a day!

    I was not charged for my imposition and all billing adjustments were correctly executed and included with the order. It is a pleasure to find a company where customer service has real meaning. The computer system is also exactly as advertised and fired up, right out of the box, with no problems.

    I look forward to doing business with you again and will recommend CybertronPC to anyone looking for computers or components.
    -Dave Pratt
  • Terry and I just want to thank the tech support at Cybertron PC for your help in dealing with our issue. As per Jake's suggestion to use pfSense, our motherboard LAN compatibility issues seem to be behind us. However I want to relay along that neither Terry nor I have ever seen such a knowledgeable, competent and courteous tech support staff that was willing to go so far out of their way as yours. It was a unique experience and we were both impressed so much that in the future we plan to buy any further PCs we possibly can from you as a result. Thank you again.
    -Kevin Christensen
    Associate Engineer Integrated Location Solutions, LLC.
  • My clients are very pleased with their Cybertron machines. The outstanding quality of your work reflects well on both your company and mine. Keep up the good work. Thanks again! Regards,
    -Lucas Gallagher
    CIO Sequent System

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