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Testimonials

  • I want to thank you for your help the virus scan worked! I don't know what I would do without you! Thanks a Bunch
    -Hope Wagner
  • Just wanted to let you know that I called into your help desk this morning with an issue on a brand new system. Jason was the support Tech that helped me, and he did a great job. I've been in this industry for over 20 years and even worked for Compaq as a field services manager, and I do believe that today's experience has to be rated among the top that I've ever had. Please, pass on my Pat on the Back for Jason. This is the first system I've purchased from your company. I'm very pleased with the system, but more important I'm very pleased with your tech support. Great customer relations skills are not always easy to find, especially in today's market. KUDO's to your team.
    -Les Taylor
  • Dear Cybertron, I recently ordered a custom computer two weeks ago. I really liked the fact that Cybertron offered computer configurations that in-store and large direct computer retailers didn't offer. I ordered my computer on Monday and received it on Friday at 10:00 AM. When I opened the box was surprised by the nice mid-tower case that had four five and a quarter bays and two front side USB ports. The system was made exactly as ordered. Everything on the system worked perfectly and I had no problem installing a couple of Linux distributions on the box. Cybertron customer service people are very friendly and helpful. Cybertron will be the only computer retailer that I will purchase from in the future. Sincerely,
    -Marland Dunn
  • I just wanted to say that my Pentium 4 1.8 GHz is great and so powerful. It is more than I needed and the price is the best. I am telling all my friends and business associates about CybertronPC. Your customer service is the greatest and Emad should get the support man of the year award ( if any such award exists).

    I do most of my shopping online and when you are dealing with a faceless company that is miles away from you, customer service is something that you must be concerned about. The PC, I bought from you online was problem free but I was using it for a high tech studio application and it kept crashing. I contacted my hardware manufacturer and he informed me that I had a VIA motherboard and needed an Intel motherboard for the work that I would be doing. I called customer service and they were aware of the problem before I could fully tell him which impressed me. He upgraded me and then made me aware of a more functional RAMBUSS for the apps that I would be small price increase. I had my new PC in 2 days and IT KICKS @$$. Thanks guys.
    -Wm. D. Brown
  • I am a former employee of Greater Media Detroit's engineering department. We ordered numerous rack-mount servers for our stations and I had the honor of setting them up. I was very impressed with how easy it was to set them up. Since then I have fallen in love with your systems. I am still in contact with my former co-workers and they still talk about how reliable your computers are. Especially
    -Chris Buckland
    Greater Media Detroit
  • Hi Jeremiah, I don't have Phil's e-mail or I d send this to him, too. Please pass it along for me! (and pass it on to your manager as well -- I want your employers to know you're doing a great job). Thank you both for excellent support and customer service this past week -- for efforts above and beyond the call of duty, and just general being-thereness. :) You guys are great. I thought you might like to know (Phil was along for some of this) that when I finally had a working copy of Windows XP I was able to go in and, using Partition Magic, reactivate the old WinXP drive so I could look at it and copy files to a safe place. Then when I went back and booted, it showed both Win XP partitions, the one I d just re-installed, and the original (the good one), and would boot off either. Win 98 was not showing, but I used the Boot Magic rescue disk (which I originally thought wouldn't work, but it did) to find the Win 98 drive and boot from it. Once I was back in Win 98 I reactivated Boot Magic and now everything works just the way it's supposed to. I am ecstatic. I am glad to have the XP SP2 disk as insurance in case I have another disaster, and even though we never needed the diagnostics CD, I have it now so am ready there as well. And I've learned a few more invaluable lessons about this monster. :) So I'm happy. (I shouldn't call it a monster -- I love my Cybertron -- but it's big, it's awesome -- yeah, it's a monster. :) ). Thanks again, guys. Take it easy, and hopefully I won't have to talk to you again for awhile (much as I enjoy it). Sincerely,
    -Marae Price
  • Well, finally, my machine is up and running! You, however, have definitely restored my confidence in customer service. You certainly went above and beyond and I thank you very much. I told my husband that because of you, I would not hesitate to buy another Cybertron, not to mention that it has been a great machine. While I was hunting the business card of the guy that installed my second hard drive, I just happened to see one of those little CDs in the album that I keep my system software in. Guess what, it was the CD with drivers and utility software for the controller card. Yayyyyyy!!! Once I had it installed everything else took care of itself. Thanks again, I hope your day has been a great one!
    -Carole
  • I would like to thank you for the support. Your company offers some of the best support that I know of as of now and great products. I hope to do more business with you in later years. Thank you
    -Mike McCarty

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