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À La Carte Rates
| Set Fee Service Price List | On-Site | In Store |
|---|---|---|
 Virus or Spyware Removal | $125.00 | $75.00 |
 PC Clean up and Tuning | $150.00 | $95.00 |
 Hard Drive (Install / Replacement) with Imaging | $145.00 | $95.00 |
 Motherboard Replacement / Drivers Setup | $165.00 | $105.00 |
 Memory Upgrade / Replacement | $45.00 | $30.00 |
 Power Supply Replacement | $65.00 | $45.00 |
 Optical Drive Installation / Replacement | $45.00 | $35.00 |
 Operating System Upgrade | $175.00 | $125.00 |
 Computer Setup Hardware/Network | $125.00 | — |
 Wireless Network Setup (Up to 4 Devices) | $125.00 | — |
 Wireless Device Setup | $35.00 | — |
 Trip Charge (In Addition to On-Site Fee) | $2 Per Mile / $25 min. | — |
| Hourly Fee Services List | On-Site | In Store |
|---|---|---|
 Desktop Diagnosis, Repair, & Trouble Shooting | $120.00 | $60.00 |
 Server Diagnosis, Repair, & Trouble Shooting | $150.00 | $120.00 |
 Network Diagnosis Repair, & Trouble Shooting | $200.00 | — |
 Phone Help Desk Support | — | $60.00 |
Pricing By Network Size (Discounted Rates)
| Network Size (Up to) |  Servers |  Workstations |  Firewalls |  Routers |  Switches |  Printers | Managed |
|---|---|---|---|---|---|---|---|
 Very Small Network | 1 | 5 | 1 | 1 | 1 | 1 | $199.00 |
 Small Network | 3 | 12 | 1 | 1 | 3 | 3 | $599.00 |
 Medium Network | 5 | 30 | 2 | 2 | 6 | 6 | $899.00 |
 Large Network | 8 | 60 | 3 | 3 | 10 | 10 | $1,799.00 |
 Very Large Network | 12 | 100 | 5 | 5 | 20 | 20 | $2,999.00 |
Pricing Per Device (À La Carte & Additional Devices)
| Device | Mothly Rate |
|---|---|
| Servers | $59.00 |
| Workstations | $15.00 |
| Routers | $29.00 |
| Switches | $15.00 |
| Firewalls | $39.00 |
| Printers | $25.00 |
Program Features & Service Levels
| Program Features | Non Contract | Managed |
|---|---|---|
 Automated Patch Management | — |  |
| Spyware Protection | — | |
 Scheduled Weekly Virus Scan | — | |
 Scheduled Weekly Spyware Scan | — | |
 Anti-Virus Management | — | |
 24x7 Network Operations Monitoring | — | |
| Scheduled Disk Defragmentation | — | |
| Scheduled Disk Clean Up & Temp File Removal | — | |
 Trouble Ticketing & Tracking | — | |
| Complete Asset Management & Reports | — | |
| Customer Portal Access | — | |
| Monthly Executive Reports | — | |
| Network & Firewall Management | — | |
| Remote Server Support | — | |
 Server Availability Monitoring (O/S, Applications & Hardware) | — | |
 Router & Switch Availability Monitoring | — | |
 Server Performance Monitoring (O/S Applications & Hardware) | — | |
 Router & Switch Performance Monitoring | — | |
 LAN, WAN & VPN Support | — | |
| Windows Domain Services | — | |
| Executive Oversight and Strategic Planning | — | |
| Service Level Agreement | Non Contract | Managed |
|---|---|---|
| Guaranteed Maximum Response Time(Servers/Network) | No Guarantee | 4 Business Hours |
| Guaranteed Maximum Response Time(Desktops) | No Guarantee | 8 Business Hours |
| Guaranteed Maximum Resolution Time (Servers/Network) | No Guarantee | 2 Business Days |
| Guaranteed Maximum Resolution Time (Desktops) | No Guarantee | 4 Business Days |
| Services Rates | Non Contract | Managed |
|---|---|---|
| Desktop Diagnosis, Repair, & Trouble Shooting (On-Site) | $120.00/hr | $85.00/hr |
| Network/Server Diagnosis Repair, & Trouble Shooting (On-Site) | $200.00/hr | $95.00/hr |
| Phone Help Desk Support / Remote Support | $90.00/hr | $50.00/hr |
5:00pm Monday-Friday
sales@wichitapc.com
